Company Policy

Cancellation and Rescheduling

As a courtesy, you will receive a confirmation of your appointment 24 hours prior to your scheduled appointment either by email or text message. Should the need arise to cancel or reschedule your appointment, a 24-hour advance notice is required. Insufficient notice to cancel or reschedule your appointments is subject to charge of 50% of the services cheduled. All no show appointments will also be assessed a charge of 50% of the service scheduled for that day. All cancellations must be communicated directly to Kimberley Moya/A Fabulash Experience via phone, voicemail or text message.

Late Arrivals

I fully understand that delays can occur and being late can be out of your control although if you arrive late without adequate prior notice your treatment may be shortened in order to accommodate others whose appointments follow yours. Depending on your lateness, your appointment may need to be rescheduled. If an appointment needs to be rescheduled due to lateness, the cancellation policy may apply; the cancellation fees are listed above.